BERG Plus Service is a solution focused to help customers in a case by case situation.
Plus services are for medium, large and service providers and help you keeping pace with your business.
Services covers;
Service Planning
- Network baseline and performance analysis
- Professional design and redesign
- Proof of concept assessment
- Convergence engineering for voice and data
Service Implementation
- Project management
- Customer-owned equipment installation and configuration support
- Project management of third party vendor and service provider
- Service activity support
Ongoing Service Management
- Trouble resolution
- Custom ad hoc report creation
- After hours support and coordination
- Voice and data network optimization reporting
- Customer-specific training requests*
* Please contact us for available trainings.